Reception and Help Desk


Your organization's reception area represents the frontline of your business reputation; a good first impression is crucial. Sodexo's highly trained and proactive reception teams will ensure that visitors to your office receive a highly favorable impression through their professional, attentive and warm welcome..

A Sodexo-supplied reception team becomes your team, with all the knowledge, skills and commitment of an internal team. Its duties will include managing the telephone switchboard, updating contact directories, ensuring access to parking areas and coordinating deliveries.

Your reception team members will receive regular training to develop and maintain their high customer service standards and enhance their skills.

Help Desk

We offer a dedicated Helpdesk service 24 hours a day, seven days a week, 365 days a year.

So, when a client contacts our helpdesk to report a problem or request a service, a call handler immediately logs it in the system.

We are quickly able to diagnose the scope of the job and allocate it to the appropriate supplier or on-site contact, as well as letting you know who’ll be coming and when the job should be completed.


More services


From people transportation to car fleet management, Sodexo offers solutions to all of the Logistic problems our clients have...

Groundskeeping and landscaping

Creating and maintaining clean, safe and cared for exterior areas is the core element of Sodexo’s groundskeeping services and landscaping services...


A clean environment ensures that the workplace is a pleasant and safe place for our clients, their employees and visitors. All our cleaning staff receive thorough training in using the correct cleaning products and procedures, which ensures they clean to the highest standards, and in a way that is safe to themselves and the people around them...

 €18 billion in revenues

420,000 employees

32,659 sites

75 million consumers per day

80 countries

19th largest employer worldwide

(Source: Sodexo - fiscal 2014)